Review targets and indicators

Poorly designed targets and indicators can lead to target-chasing, other unintended incentives and financially risky decisions. Well designed, however, they can unite administration and politicians around a positive and realistic picture of where the municipality is heading — without creating unnecessary micromanagement or getting in the way of trust-based management.

Please contact us, ideally at an early stage, if you would like support in developing new targets and indicators or reviewing existing ones. We also offer training in this area.

How we can help

• Expert support in designing new targets and indicators

• Review and critical assessment of current targets and indicators

• Assessment of the indicators' validity, accessibility and comparability

• Testing whether targets are realistic given population change and historical trends

• Specific suggestions for improvement — alternative wording and choice of indicators